Privacy Policy

Last updated: January 2024

Look, We Get It

Nobody really likes reading these things, but hey, we're architects - we care about building trust just as much as we care about building spaces. So here's the honest rundown of how we handle your info at Hyperquinth Avorn Architecture.

What We Collect

When you reach out to us or work with us, we'll typically collect stuff like your name, email, phone number, and project address. Sometimes we'll get more detailed info if you're a client - like site measurements, budget ranges, design preferences, that kind of thing.

We're not some tech giant tracking your every move. We only grab what we actually need to do our job properly.

How We Use Your Information

  • To respond to your inquiries and actually help you with your project
  • To send project updates, drawings, and all the architectural stuff you'd expect
  • To manage contracts and billing (gotta keep the lights on)
  • To improve our services based on what's working and what isn't
  • Occasionally to send newsletters if you've opted in - no spam, just real updates

Sharing Your Data

We're pretty protective of your info. We won't sell it or hand it over to random third parties. That said, sometimes we need to share certain details with:

  • Contractors and engineers working on your project (they need blueprints and specs)
  • Municipal authorities for permits and approvals
  • Our legal and accounting folks when required
  • Cloud service providers who help us store files securely

Everyone we work with is bound by confidentiality agreements. We've been doing this long enough to know who's trustworthy.

Cookies & Website Stuff

Our website uses basic cookies to remember your preferences and track how people use the site. Nothing creepy - just standard analytics to see what pages folks actually look at and where they're getting stuck.

You can disable cookies in your browser if you want, though some features might not work as smoothly.

Your Rights Under Canadian Law

Since we're based in Vancouver, we follow Canadian privacy laws (PIPEDA, to be specific). Here's what that means for you:

  • Access: You can ask to see what info we've got on you
  • Correction: If something's wrong, we'll fix it
  • Deletion: You can request we delete your data (with some legal exceptions)
  • Withdrawal: You can opt out of marketing communications anytime

Just shoot us an email at info@hyperquinthavorn.info and we'll handle it.

How Long We Keep Your Data

For active projects, we obviously keep everything until completion and a bit beyond. After that, we're required by professional regulations to maintain project files for at least seven years - it's an architect thing.

Marketing data and general inquiries? We'll keep those for a reasonable time unless you ask us to delete them sooner.

Security Measures

We take security seriously. Our files are stored on encrypted servers, we use secure file transfer protocols, and our team is trained on data protection best practices. No system is 100% bulletproof, but we're doing everything reasonable to keep your info safe.

We also regularly backup data to prevent loss from technical failures or disasters.

Third-Party Links

Sometimes we'll link to other websites - maybe a manufacturer's product page or a sustainability resource. Once you click away from our site, you're subject to their privacy policies, not ours. We can't control what they do, so read their policies if you're concerned.

Changes to This Policy

We might update this policy from time to time as laws change or our practices evolve. When we do, we'll update the date at the top and post the new version here. For major changes, we'll probably send an email to our active clients.

Questions or Concerns?

Seriously, if anything here is unclear or you've got specific privacy questions, just get in touch. We'd rather have a quick conversation than have you worrying about your data.

Email: info@hyperquinthavorn.info

Phone: (604) 555-0187

Address: 1250 Granville Street, Suite 402, Vancouver, BC V6Z 1M9